Terms of Service

Last Updated: December 17, 2025

1. Agreement to Terms

By accessing and using Rivardic ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

Rivardic is a clinical documentation system designed for healthcare professionals in Canada. These Terms govern your use of the Service and constitute a legally binding agreement between you and Rivardic.

2. Description of Service

Rivardic provides a clinical documentation platform that enables physiotherapists and other healthcare professionals to:

  • Document patient treatment sessions
  • Track patient progress over time
  • Generate insurance-compliant clinical notes
  • Analyze treatment outcomes and clinic analytics

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

3. User Accounts and Responsibilities

3.1 Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Professional Use Only

The Service is intended for use by licensed healthcare professionals. By creating an account, you represent that you are authorized to practice in your jurisdiction and will use the Service in compliance with all applicable laws and professional standards.

3.3 Account Security

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Data and Privacy

4.1 Your Data

You retain all rights to the clinical data you enter into the Service. Rivardic claims no ownership over your patient records or clinical documentation.

4.2 PIPEDA Compliance

We are committed to protecting personal health information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Please see our Privacy Policy for details.

4.3 Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls.

5. Acceptable Use Policy

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Upload malicious code, viruses, or harmful content
  • Scrape, copy, or extract data using automated means without permission
  • Reverse engineer or attempt to discover the source code
  • Resell or redistribute the Service without authorization
6. Payment and Subscription

6.1 Subscription Plans

Rivardic offers various subscription plans with different features and pricing. Current pricing is available on our website and may be updated from time to time.

6.2 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method for the applicable fees.

6.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused time.

7. Limitation of Liability

IMPORTANT: Rivardic is a documentation tool and does not provide medical advice.

To the maximum extent permitted by law, Rivardic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

You are solely responsible for the accuracy and appropriateness of the clinical documentation you create using the Service. Rivardic does not validate clinical decisions or replace professional judgment.

8. Termination

8.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support.

8.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or if we reasonably believe your account poses a security or legal risk.

8.3 Data Export

Upon termination, you have 30 days to export your data. After this period, your data may be permanently deleted in accordance with our data retention policies.

9. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice in the Service at least 30 days before the changes take effect.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

10.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the Arbitration Act of Ontario, except where prohibited by law.

11. Contact Information

If you have questions about these Terms, please contact us:

Rivardic Support

Email: support@rivardic.com

Website: https://rivardic.com